Tim Osburn

206-612-0207

tim@osburn.com

http://www.osburn.com/

 

 

Threshold Communications – Director of Engineering, R&D, (December 2006 – Present)

Currently working in Bellevue, WA at Threshold Communications. Threshold Communications is a registered CLEC & VoIP provider with DIDs into every state. Threshold Communications, Inc. specializes in providing businesses comprehensive telecommunications services including Voice, Data, Internet, and Conference Calling. Threshold owns and operates it’s own generator backed up datacenter, provides full ISP services ranging from DSL, T1’s up to GigE and higher Circuits, MPLS solutions and more.

 

Classmates Online – Senior Network Engineer, (April 2004 – November 2006)

Currently working in Renton, WA at Classmates Online (classmates.com) head quarters. Classmates Online is now a subsidiary of United Online. As the senior network engineer I oversee, maintain and implement changes across the network in two datacenters. The Core network includes hardware from Cisco, F5 and SUN. Also as Sr. Network Engineer I analyze BGP links and balanced traffic across links, monitor all traffic and IDS systems to ensure network integrity. Work with and configure Cisco switches, routers PIX’s, F5 Network load balancers. Design, setup and implement test environments for corporate development of applications. Implement system wide graphs and logging for all network devices. Rotate on call with other member of the engineering team for all network devices & unix systems.

 

Packetwest Communications – Senior Network Engineer, (July 2003 – December 31, 2004), CTO

Packetwest Communication is a leading edge Voice over Internet Protocol (VoIP) company based out of Federal Way and Seattle, WA, providing low cost telephone service to both medium sized businesses to single end users. Packetwest Communications offers a wide variety of services which include conferencing, voice mail, call forwarding, transferring, specialized custom billing and number transportability. Provides phone service to companies both in and outside of the USA. Responsibilities include network design for both corporate and customer locations, traffic QOS & priority mapping, system setup and installation, configurations of all corporate and customer dial plans. System kernel turning and application tuning. Provide problem resolution to issues and research alternative and new technologies.

 

m2os LLC: Owner, (January 2001 – Present), owner

As owner and chief technician of m2os, I provide high-level Unix and Network consulting services to many companies throughout the Northwest including:  Aptimus, ColoCenters, The Mead Group, ACS, The State of Alaska, Mt. Rainier National Park, Virtual Spectator, City of Federal Way, Tegris, Fisher Communications, Zama, Cortland Communications, Murphy, 4ADream. A brief description of key projects follow:

 

The Mead Group/Aptimus – Senior Network Engineer, (January 2004)

Provided 24/7 on-call technical support for Network Operations during senior technical staff vacation. Regions supported include offices in both  Seattle, Washington and San Francisco, California. This contract required a strong ability to familiarize myself with the entire network, in virtually no time, in order to provide expert support for any outages or disasters. Though brief in duration, this project has been key in building an ongoing and positive relationship with The Mead Group and Aptimus.

 

The Mead Group – Design and implementation Engineer, (December 2003)

Located in Seattle, Washington. Provided strategic advice on the variety of Voice over IP platforms and solutions. Sourced appropriate hardware and software, Setup and installed complete Voice over IP solution on a Unix based PBX system,configured with phones, auto attendant, conferencing and voice mail. Interfaced with external VoIP providers for dial tone and DID numbers.

 

Alaska Communications System (ACS) – Senior Network Architect, (October 2002 – October 2003)

As SE Regional Sr. Network Engineer/Architect, provided design and proof of concept work in a lab for MPLS/VPN/VRF/QoS/VoIP/Video/Data configurations to handle all types of traffic including packet marking. Services extended to the company’s core network, which was comprised of over 58 core routers and 52 core switches as well as key customer infrastructure. Installed equipment, documented and created network maps, installed and setup Unix based monitoring and traffic analyzing system, wired circuits and installed routers as needed. Participated in design meetings and discussions of strategic network plans. Researched potential network market places and areas of company interest to prove viability. As one of only two top-level Network Engineers, I provided critical support for ACS Senior Management and engineers as well as their largest customer, The State of Alaska. This work required extensive customer interfacing. As a trusted consultant, I was able to work remotely from Seattle, Washington for a large portion of this contract. I regularly traveled to the ACS Head Quarters in Anchorage as well as State of Alaska Offices in Juneau.  On behalf of ACS, I presented a 1-hour lecture for the computer science class at the University of Alaska in Juneau, outlining the ACS network and answering questions.

 

Mt. Rainier National Park  Service – Senior Unix/Network Engineer, (August 2002 – present)

As an ongoing volunteer, I provide services to many areas of the park and head quarters, located in Ashford, Washington. Projects have included: setting up wireless and network security on multiple routers, switches and T1 spans. Upgrading MySQL permit system running on Linux and installing graphing and monitoring tools to analyze network performance. Documented network with various graphing and router backup tools and created a complete network map.  Much of my ongoing work for them is accomplished remotely via a VPN connection to The Department of Interior network.

 

Virtual Spectator – Hosting provider and Unix consultant, (March 2002 - September 2002)

For client located in Sydney, Australia, provided Unix file hosting services via the internet to support remote races. Services involved the transfer of larges files and/or host data.

 

City of Federal Way, Washington – Senior Network Engineer, (March 2002)

As a volunteer for the City, I analyzed and fixed routing issues within the city’s static network and setup Unix based router backup tools, network graphing and analyzing tools to view network performance.

 

Tegris Corporation – Senior Network Engineer, (February 2002)

Provided services to offices in Bellevue, Washington and Los Angeles, California. Fixed BGP routing issues between the Tegris’s Seattle offices and San Francisco network centers, created efficient routing maps to send traffic where needed for performance and financial reasons. Worked on their internal OSPF network and resolved several routing anomalies. Worked with engineers to come up with regional assigned IP plans and assignments for cleaner IP routing. Analyzed traffic flow and patterns and adjusted routes as needed. Worked with upstream providers on problem resolution.

 

Fisher Communications/KOMO4 - Senior Network Engineer, (February 2001 – April 2001)

Located in Seattle, Washington. Worked with and resolved several BGP/OSPF issues with the customer’s internet providers and dual router connectivity to the internet. Setup network monitoring, graphing and analyzing of traffic flows for best performance. Worked with ARIN and customer’s internet providers to acquire Autonomous System Number (ASN) so that they could control their route announcements via BGP. Created and documented their network using various tools and provided a complete network map.

 

Zama Communications – IPv6 Senior Network Engineer, (December 2001)

Located in Tukwila, Washington. Worked on several IPv6 test lab designs and setup procedures to do testing with the IPv6 protocol.

 

Cortland Communications – Senior Unix/Network Engineer, (2000-2001)

Located in Seattle, Washington. Worked to resolve and cleanup DNS issues of old and invalid zones and entries, helped wherever possible with data center layouts and configurations.

 

James G. Murphy (Commercial Auctioneers) – Senior Network Engineer, (Dec 2001)

Located in Seattle, Washington. Worked with auctioneer to break down, identify/document and categorize all network equipment they had in possession in order to streamline the selling process.

 

4ADream.Com – Senior Network Engineer, (Jan 2001)

Located in Federal Way, Washington. Installed and setup a router to access the internet. Worked with provider to bring up the frame-relay circuit. Setup DNS and network monitoring systems so that they could watch and analyze their network performance. Setup NAT and setup IP/DHCP pool structure for within the company.

 

Previous Employment:

 

Global Crossing – Senior Network Engineer, (April 2001 – April 2002)

Worked remotely supporting office located in Phoenix, Arizona. With senior network architects, helped design and implement router changes across global network of over 525 core routers and switches. Hardware included Cisco, Juniper and Unisphere routers and Cisco switches. Analyzed BGP, OSPF/ISIS and MPLS network tables to find and resolve routing problems. Part of the IPv6 design team, created and implemented the IPv6 network within Global Crossing global network. Setup graphing tools to analyze the IPv6 network utilization and performance. Setup all IPv6 BGP sessions and routing rules/maps with customers. Did random security audits on all core routers and switches to ensure network integrity. Created customized route-maps for specialized customers. Provided Tier 3 support for network group and rotated “on call” with the rest of the company’s sr. network engineers. Setup the security on the global crossing route-views router. Designed the logging level metrics for all routers and switches. Acted as primary Unix administrator for our group’s management SUN box, hosting all our tools and backups. Attended the Juniper MPLS/VPN/BGP class in Tempe, Arizona as well as the Global Crossing Engineer design meeting in Ann Arbor, Michigan.

 

FreeInternet.Com – Lead Senior Network Engineer, (November 1999 – November 2000)

Located in Federal Way, Washington. Managed and designed all aspects of the FreeI network, both internal and external. Worked with Cisco venders to acquire appropriate equipment based on performance needs. Setup and installed monitoring systems for network notifications of outages and network performance. Documented entire network with both maps and graphs and setup network wide access policies. Maintained OSPF configurations and set metrics for best performance and traffic flows. Setup cflowd reporting system, created and maintained all network routing maps for all BGP sessions based on that system. Network included over 20 pops and dozens of DS3’s throughout Northern America and supported over 3 million dial-up users. Held regular training classes to teach staff at the Network Center about the network setup and how to troubleshoot issues and answer all network questions in both the NOC and executive board meetings. Setup all the security for the company for both internal and external network access. Worked with local and federal law enforcement when needed and directed so by the FBI. Did wiring for routers and T1/DS3 links. Attended the Cisco sponsored BGP 4 class in Kirkland, Washington.

 

Advanced Radio Telecom – Senior Unix/Network Engineer, (March 1999 – September 1999)

Located in Bellevue, Washington. Mainly Sun system administration, system security as well as internal network security and system security. Setup applications and converted email systems over to new infrastructure (Netscape mail server to qmail). On call for various aspects of the Unix network clusters. Setup and maintained raid hardware.

 

MindSpring/SpryNet – Senior Unix/Network Engineer, (June 1995 – March 1999)

Located in Seattle, Washington. Started out as Novell LAN admin but quickly moved into Sun system administration. Setup and configured email systems, web servers, IRC servers, ftp & gopher servers. Provided Tier 3 support for the call center on special projects. Setup security for all Unix machines (over 75 Sun systems) and did regular audits of all machines. Wrote scripts in Perl and various shells. Setup internal and external Unix based communications servers. Designed and implemented network center backup solutions using DLT tape library storage devices. Documented security policies and enforced regulations. Conducted pro-active security sweeps of complete organization. Worked with local and federal law enforcement when needed and directed so by the FBI. Worked with configuring Cisco and Foundry routers, switches and wiring of T1 circuits. Attended World Talk X.500 email system class in San Jose, California, Mitel PBX System classes in San Jose, California and Sun Administration classes in Kirkland, Washington.

 

Casne EngineeringAutoCad/Windows/Novell LAN Administrator, (February 1991 – May 1995)

Located in Bellevue, Washington. Started out as Novell backup LAN admin but quickly took over the network and its operation and security. Worked with AutoCAD in the drafting department and supported the PC’s in a windows environment. Worked with Linux/Slackware at home.

 

Platform Experience:

 

Networking - Routers, Switches

·           Cisco Systems (GSR 12000s, 10000s, 7500 Series, 7206, 7000, Cat6509, 5500, 5000, 49xx, 40xx, 35xx, 36xx, 29xx, 2514, PIX’s)

·           Foundry (Big Iron 8000, 4000, Fast Iron II, NetIron, Work Group), Lucent AP-1000, 802.11b

·           Juniper M20, M40, M160, Redstone Unisphere Edge Switch Router RX1400

·           Ascend (MAX TNT, Pipeline Series, Ascend Max), Xylogics (Terminal server line), Lucent switches, 3com, port masters

·           Installation of T1/T3, DSX wiring, DS1/DS3, 10/100, Fiber, Frame-Relay, DSU/CSU's and Multiplexers.

·           Design & troubleshooting of IP, IPv6, MPLS/RFC-2547bis/VPN, VPNs, VRFs, VLSM, Ethernet, WAN networks, VLANs.

·           Architecting of redundant and stable TCP/IP IPv4 & IPv6, BGP, IS-IS, MPLS, EIGRP, OSPF & RIP networks.

·           Designed, maintained and balanced over 100 BGP peered & transit connections/links.

·           Switch trunking and vtp domains using ISL & 802.1Q.

·           Creation of MIB graphs to show network/router/bandwidth utilization.

·           Network security, ACLs, ensuring network integrity, sniffing layers 2-4 for security issues.

·           Network performance of layers 2-4, load balancing, analyzing traffic, broadcast controls.

·           BGP load balancing, transit & peer configuring, circuit load balancing.

·           Wireless and 802.11

·           Setting up Diff Serv and QoS packet marking and queuing

·           Cflowd setup & configuring, traffic reporting, ASN & IP management and allocation skills

 

Voice over IP (VoIP)

·           Experience setting up a complete Asterisk VoIP solution from scratch with multiple voice T1's using remote and local phones running over IP.

·           Configuring Cisco, Polycom, Linksys phones, call routing, auto attendant and all features within a PBX.

·           Experience working with QoS to set and honor priority on voice packets.

·           Integrating both Analog and Digital devices together.

·           Creating complicated dial plans using AGI/scripting and databases with PostgreSQL & MySQL

·           Least cost and smart routing using Telcordia databases, LCADS, LERG, area code maps.

·           Creation of PHP interfaces to interact with PostgreSQL databases

 

Operating Systems

·           Most all flavors of Linux in both 32 and 64 bit platform and mulicore/CPUs, kickstarting systems

·           Open source virtualization software (Xen & VMware), HA Linux and DRBD

·           Experience with: SUN UNIX Systems, Solaris, SunOS, BSDi, FreeBSD, OpenBSD, NetBSD, some HPUX, NT/Windows/XP Systems

·           Administration of 75+ SUN (IPX, Sparc 5,10,20's, Ultra 1 though Ultra E6500) Solaris and SunOS systems, building and specifying the box, hardware upgrades and installation of the OS.

·           Skills in modifying the system for performance as well as compiling and debugging higher level applications for the system.

·           Security experience making sure hosts are secure from hackers/intrusions as well as to withstand attacks. Experience using layer 3 filtering.

·           Setting up and configuring software and hardware RAID solutions and monitoring.

·           Extensive experience using encrypting software, SSH, PGP/GPG.

·           Installation of firewalls/proxies/NAT/DHCP, packet filtering.

 

Hardware

·           Extensive experience putting together and installation of: SUN systems both Sparc & Ultra Sparc, PC machines, Cisco Routers, Junipers, Various CSU/DSU's, modems, scanners, digital cameras, digital audio.

·           Experience with CAT5 cabling, cross over cabling, Coaxial, DSX wiring, Null, SCSI-x, db25, RS-232, db9, RJ45 & RJ11 wiring, wire wrapping.

·           Extensive experience with electronics and building/putting together circuit boards as well as electrical components.

·           Experience with radios, RF, antenna theory. Have had a HAM Radio FCC License 'W7RSZ' since 7/18/89, currently EXTRA class level.

·           Experience setting up and configuring Network Appliance RAID 5 NFS file servers.

 

Programming and Scripting - Perl, PHP, C, CGI, HTML, UNIX Scripting, Assembly

·           Created dozens of maintenance Perl and shell scripts to ease day to day maintenance of Unix systems and the processing of user accounts.

·           Created several CGI/Perl web interface programs for the web as well have a good understanding of web techniques.

·           Working experience in compiling C source code for Unix systems, and making minor changes to source code.

·           Creating web pages with PHP that interact with both types of databases: MySQL & PostgreSQL, writing SQL reports.

·           PostgreSQL & MySQL database expirence

·           6502 assembly language skills

 

Applications

·           Designed and implemented and documented procedure for several backup systems for both small and large scale environments (75+ hosts) using a DLT tape library as well as 8mm & 4mm.

·           Experience setting up and managing all the popular Internet services: DNS/BIND, NEWS/NNTP, FTP/WU-FTP, TFTP, DHCP, NAT, WWW/Web Servers, SMTP/MAIL with DB modules, IMAP/SSL, POP3, NTP, NFS, TELNET, RLOGIN, SYSLOG, SSHD, SNMP, Gopher, IRC/Chat

·           X Windows environment and a variety of window managers.

·           A variety of Network and host monitoring tools and performance metrics.

 

 

Professional Training:

 

Juniper VPN/MPLS/BGP, Tempe, Arizona, (2001)

One week class with teacher Doug Marschte including how to setup MPLS/VPN using BGP on Juniper routers.

 

Cisco BGP, Kirkland, Washington, (2000)

One week class with teacher Larry Mobley on specific aspects of BGP with Cisco routers. This was a class I obtained when working at FreeInternet.Com and was a refresher class.

 

Network Appliance, Atlanta, Georgia, (1999)

One week class with NetApp teacher over how to setup and fix the NetApp RAID systems and maintain them.

 

World Talk, San Jose, California, (1998)

One week class going over the World Talk X.500 Email system

 

Sun Certification Classes, Bellevue, Washington, (1997)

Three, one week classes on Sun System Administration